Add Workflow Buttons to Velocity Email Templates?

[Edwin Chung]

Does anyone have any idea how to do this?

We'd like it if there were workflow-buttons included in an email template. Wouldn't it be great if I could "Resolve" or "Open" an issue directly from the HTML email I receive from JIRA?

Ed

[Edwin Chung · Accepted solution]

Thanks Fabio.

I'm not adept enough with the Apache Velocity to do like you suggested, but I went ahead and "hard coded" my results.

I use the file at WEB-INF\classes\templates\email\html\includes\patterns\comment-action.vm -- this is the piece that adds the Comment link at the bottom of almost all outgoing JIRA notifications. I made some "if - elseif - end" loops to add the links based on the Status Name:

#disable_html_escaping()

#set ($commentActionText = "${i18n.getText('jira.mentions.email.comment.add')}")

#* @vtlvariable name="attachmentsManager" type="com.atlassian.jira.mail.util.MailAttachmentsManager" *#

<table id="actions-pattern" cellspacing="0" cellpadding="0" border="0" width="100%">

    <tr>

        <td id="actions-pattern-container" valign="middle">

            <table align="left">

                <tr>

                    <td class="actions-pattern-action-icon-container">

                        Status: ${issue.getStatusObject().getSimpleStatus().getName()} -  

                    </td>

#if(${issue.getStatusObject().getSimpleStatus().getName()} == "New")

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=4" target="_blank">Acknowledge</a> | 

</td>

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=1101" target="_blank">Stall</a> | 

</td>

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=5" target="_blank">Resolve</a> | 

</td>

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=1091" target="_blank">Reject</a> | 

</td>

#elseif(${issue.getStatusObject().getSimpleStatus().getName()} == "Stalled")

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=1121" target="_blank">Resume</a> | 

</td>

<td class="actions-pattern-action-icon-container">

<a href="${baseurl}/secure/WorkflowUIDispatcher.jspa?id=${issue.getId()}&action=5" target="_blank">Resolve</a> | 

</td>

 #end

                    <td class="actions-pattern-action-text-container">

<a href="${baseurl}/browse/${issue.getKey()}#add-comment" target="_blank"><img class="actions-pattern-action-icon-image" src="$attachmentsManager.getImageUrl("/images/mail/comment-icon.png")" alt="$commentActionText" title="$commentActionText" height="16" width="16" border="0" />Comment</a>

                    </td>

                </tr>

            </table>

        </td>

    </tr>

</table>

[Fabio Racobaldo [Herzum]]

Hi Edwin,

I did it in the past, you can update email template and embed in a button "resolved" or whatever you want. Each button should run a function that call the following REST service

/rest/api/2/issue/{issueIdOrKey}/transitions

Here Rest Api documentation : https://docs.atlassian.com/software/jira/docs/api/REST/latest/

Here, email template update way : https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content

Hope this helps,

Fabio