Add Reporter field to a create issue screen

Hi All,

maybe it seems to be a layman question but I cannot add the Reporter field to a create Incident screen. I could add all the necessary custom fields to this screen but the Reporter is not custom field.

Can you please help?

Thanks in advance!


3 answers

1 accepted

3 votes
Answer accepted

Hi guys,

the problem was that the requester hadn't got the modify reporter permission.



Thanks for that follow up. It just helped me figure out why I couldn't see the field.

0 votes

You should be able to do this from Administration > Screens. Go to the screen and add the Reporter field from the list below.

Also note that you should have permissions to modify the Reporter - under project permissions!

It is not the transition screen that is used. Create/Edit/View operations have screens defined using screen schemes. Find the one used for Create in your project.

Hi Jobin,

there is no transition screen for thies create issue step. In this case, what is the "default" screen? So, where can I add the Reporter field to a screen?



This is a very useful page in the documentation that should point you in the right direction:

To solve your problem you should be looking at the screen scheme.. that will give you the name of the screen that is linked to the issue operation "Create Issue". The name is a link.. you can just click and edit.

By default, the scheme will use the Default Screen for all operations. I found it useful to associate the create operation with a custom screen so that I could do exactly the sort of thing that you want to do... add in a couple of fields and (also useful) remove some fields that I only only want to be modified when the issue is triaged in a later step (eg: Due Date).

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Jira

Updates to give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

318 views 1 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you