Add First Name&Last Name to JIRA Email notification subject

Hi Atlassian Team!

I would like to add user's first&last name to jira email notification subject so when I get notification I could see who was the initiator?

For example: Email subject: Sam Jones JIRA issue summary etc

How could I edit subject templates for it?

Thank you!

2 answers

0 vote

You do not need to change email templates for this. Under Administration > System > General Configuration, you can change the Email From address to

${fullname} (JIRA)

I guess that is the default but have a look and see if someone changed that.

It is by default, but it looks like it doesn't work for me.

I don't see user's First&Last name.

Just to clarify, this will be the sender's name and not subject. If you want to change the subject, you will have to modify the templates. Usually people don't do that because it is duplication.

Yes, I know. But in From Field I just see my Jira's outgoing email configured.

I tried to use external gmail accout to test it, and it works fine. But it doesn't work with my corporate Exchange server.

Thank you!

Unfortunately it isn't a solution.

But thank you for your time!)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

73 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you