Add DL to watchers list

How do we add a DL to watchers list for a JIRA project? 

2 answers

0 votes
Joe Pitt Community Champion Apr 21, 2015

I presume DL means Distribution List? If so you need to create a JIRA ID and assign the list email to it and assign that ID as a watcher. Don't put the ID in the jira-user group, or other logon group, and it won't count against your licenses. You will need to give it browse access to the project.

0 votes

You can only add users to a watcher list.  A distribution list is NOT a user - it's an artefact (with an email address) held outside JIRA that JIRA has no knowledge of.

Your only practical option is to trick JIRA into representing it as a user - add a dummy user with the list's email address.

Nic,

Thanks a lot. Do you have any link to show how to add users to a watch list? Thanks.

Only the standard documentation on watchers - make sure you have the "maintain watchers" permission in the project and then click on the watchers list on the issue.

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