It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Add Cloud app to existing Server app in Atlassian marketplace


I am trying to properly add a Cloud app to an existing Server app.

1st try was uploading the Cloud app via "New Version" and using the "My app isn't directly installable" option.

This option included only selection of "Payment via vendor" or "Free", and I selected "Payment via vendor".

After realizing that the correct path would be using the "Provide an Installation URL from App Management, or a URL to your artifact (.jar, .obr, .jwb or JSON descriptor)", I added other versions using this option.

The issue is that the only Payment model available is Free.

I have opened a ticket to Marketplace support, but no response so far (5 days)


Anyone can shed light on this issue?



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Managing Incidents - The roof is on FIRE!

The roof is on FIRE… network outages, broken processes, upset clients and employees. Each day seemed to bring more and more issues. Incidents were communicated via email, messengers (skype or teams) ...

132 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you