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Add Affects version/s field to customer portal

NC
NC August 14, 2016
  • I have added the below field to my  project and screen however I can't get this option to show on the customer portal

image2016-8-15 10:32:32.png

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Yuting Qin
Yuting Qin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2016

Fields to display on customer portal are define on Request Type fields. Go to Project settings->Request Types, Choose the request type you want to show your customer field and click "Edit fields" on that request type.

 

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Najjar _Innovura_
Najjar _Innovura_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 16, 2020

Hi @NC 

We recently launched a new app that allows to prompt users for the affected version on customer portal.

The form would show a project field with cascading version and/or component

You may try it on our demo environment

http://jira.innovura.io/servicedesk/customer/portal/1/create/1

Feel free to contact us if you want any enhancements/modifications 

Here's the link for the app:

https://marketplace.atlassian.com/apps/1221971/jira-confluence-workflow-extensions-jcwe?hosting=server&tab=overview

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