Here is my workflow markup:
{workflow:name=IT Security Workflow} {description} IT Security Workflow {description} {workflowparameter:Security Team|type=group} it-security {workflowparameter} {state:Draft|submit=Ready for QA} {state} {state:Ready for QA|approved=Ready for SME|rejected=Draft} {approval:QA|user=@QA@} {state} {state:Ready for SME|approved=Ready for Final Review|rejected=Draft} {approval:SME|user=@SME@} {state} {state:Ready for Final Review|approved=Ready to Publish|rejected=Draft} {approval:Final Approver|user=@Final Approver@} {state} {state:Ready to Publish|approved=Published|rejected=Draft} {approval:Author|user=@Author@} {state} {state:Published|final=true|rejected=Draft|hideselection=true} {state} {trigger:pagecreated} {set-state:Draft} {add-restriction:type=View|group=@Security Team@} {trigger} {trigger:statechanged|state=Ready for QA} {set-metadata:Page Author}@user@{set-metadata} {send-email:user=@QA@,@Page Author@|subject=Page Submitted for QA} The @page@ has been submitted by [~@FAQ Author@] and is waiting for your QA approval. {send-email} {trigger} {trigger:statechanged|state=Ready for SME} {send-email:user=@SME@,@Page Author@|subject=Page Submitted for SME} The @page@ submitted by [~@FAQ Author@] has passed QA and is waiting for your SME approval. {send-email} {trigger} {trigger:statechanged|state=Ready for Final Review} {send-email:user=@Final Approver@,@Page Author@|subject=Ready for Final Review} The @page@ submitted by [~@FAQ Author@] has passed both QA and SME review and is waiting for your final approval. {send-email} {trigger} {trigger:statechanged|state=Ready to Publish} {send-email:user=@Page Author@|subject=Ready to Publish} The @page@ submitted by [~@FAQ Author@] has been through all approval steps and is now ready for you to publish. {send-email} {trigger} {trigger:statechanged|state=Published} {remove-restriction:type=View} {trigger} {trigger:pageupdated|state=Published} {set-state:Draft} {add-restriction:type=View|group=@Security Team@} {trigger} {workflow}
* I created Test User 1-4 and they are correctly listed in the confluence group it-security.
* Test User 1 is the author of the document
* Test user 2-4 were listed in page properties as the QA, SME and Final Approver, respectively.
Test User 1 is able to submit the page and it shows as Ready for QA.
PROBLEM 1: when I log in as Test User 2, I only get the activity pane when I click on the workflows icon. The approval pane is not there at all. Usually there are two "tabs" to the workflows dialog "popup."
PROBLEM 2: I got an email for Test User 2 (and only Test User 2) on submit for QA, but it was not along the lines of the content of the email I provided in the workflow.
I am trying to conclude an evaluation that will prove that this can be used for our documentation compliance needs. But, I keep running into these roadblocks :(
Hi Julia,
Sorry to hear you are having problems, however since you also created a request with us for this issue, we will answer it there.
Thanks,
Miguel
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