This is a known issue at the moment. Please vote on JRACLOUD-66937 to add impact and be automatically notified when the issue is resolved.
In the meantime I have relayed your concern to the team investigation the issue and hopefully this will be resolved soon!
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...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...
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