Activity Stream: Sorry, we cannot load this activity due to an error.

Recently, I have been seeing more and more entries in my activity stream that say, "Sorry, we cannot load this activity due to an error."

I can't find anything wrong with the issues that are showing this error. I've also ran an integrity check and indexing and still randomly see the error.

Any ideas?

Thanks!

7 answers

0 votes
Timothy Chin Community Champion May 28, 2013

There should be an error in the JIRA logs.

Here's the entry in the jira logs:

2013-05-29 11:03:13,737 StreamsCompletionService::thread-22869 ERROR cknoche 663x64066x1 dmlckq 10.0.3.147 /rest/activity-stream/1.0/config [atlassian.streams.internal.LocalActivityProvider] Error building feed
2013-05-29 11:03:13,741 StreamsCompletionService::thread-22871 ERROR cknoche 663x64067x2 dmlckq 10.0.3.147 /plugins/servlet/streams [atlassian.streams.internal.LocalActivityProvider] Error building feed
2013-05-29 11:03:15,779 StreamsCompletionService::thread-22870 ERROR cknoche 663x64066x1 dmlckq 10.0.3.147 /rest/activity-stream/1.0/config [atlassian.streams.api.StreamsEntry] An unknown error occurred while rendering a Streams entry
2013-05-29 11:03:15,791 http-80-7 ERROR cknoche 663x64073x1 dmlckq 10.0.3.147 /plugins/servlet/streams [atlassian.streams.api.StreamsEntry] An unknown error occurred while rendering a Streams entry

Can you up the logging level on Jira to DEBUG and see if you get some more details?

What's your version of Jira?

Is it every issue/project or just these two? Could it be something in the action that is doing this (e.g. comment data)

0 votes
Joe Wai Tye Atlassian Team May 28, 2013

Hi Knoche,

Perhaps you could try performing a full re-index of your instance, and see if the problem persists?

Thanks Joe.

I have re-indexed multiple times under /secure/admin/IndexAdmin.jspa and am still seeing the issue.

It happens randomly on many different issues. I'm running 5.1.3

Below is the debug/error log info created by refreshing the activity stream widget. I tried to crop the log in an attempt at brevity.

2013-05-29 11:32:50,177 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.objectweb.jotm.jta] Current.getStatus()

2013-05-29 11:32:50,180 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,180 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,181 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.objectweb.jotm.jta] Current.getStatus()

2013-05-29 11:32:50,183 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,183 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,184 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 1, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,185 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 5, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,185 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,185 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,185 StreamsCompletionService::thread-11 ERROR cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [atlassian.streams.api.StreamsEntry] An unknown error occurred while rendering a Streams entry

2013-05-29 11:32:50,188 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.objectweb.jotm.jta] Current.getStatus()

2013-05-29 11:32:50,193 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,193 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,193 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at jira-description-field-update.vm[line 1, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,194 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.objectweb.jotm.jta] Current.getStatus()

2013-05-29 11:32:50,217 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,217 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,217 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 1, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,217 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 5, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,219 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.objectweb.jotm.jta] Current.getStatus()

2013-05-29 11:32:50,227 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,227 StreamsCompletionService::thread-11 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,238 http-80-12 ERROR cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [atlassian.streams.api.StreamsEntry] An unknown error occurred while rendering a Streams entry

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 1, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [org.apache.velocity] The iterative object in the #foreach() loop at updated-field-list.vm[line 5, column 1] is of type java.util.Iterator. Because it is not resettable, if used in more than once it may lead to unexpected results.

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'i18nResolver'

2013-05-29 11:32:50,249 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [beans.factory.support.DefaultListableBeanFactory] Returning cached instance of singleton bean 'webResourceManager'

2013-05-29 11:32:50,250 http-80-12 ERROR cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [atlassian.streams.api.StreamsEntry] An unknown error occurred while rendering a Streams entry

2013-05-29 11:32:50,275 http-80-12 DEBUG cknoche 692x266x1 wkyq6p 10.0.3.147 /plugins/servlet/streams [axiom.om.util.StAXUtils] XMLStreamWriter is com.ctc.wstx.sw.SimpleNsStreamWriter

I just encountered this error for the first time. It might have been related to the fact that I logged a defect with someone other than me as the reporter. Also added the reporter as a watcher.

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