Active Directory Sync not working...AGAIN

This seems to be a recurring theme with Jira. The AD sync for group memberships works for a while, then it stops. Last time it was because there were duplicates in AD, which we had to find out for ourselves by looking through the logs, after sending them to Atlassian, where you couldn't find an issue. We'd like to know why this keeps happening, and get a solution, rather than a fix that works short term.

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Disregard this answer. I posted it in the wrong question. I am trying to delete it but I am not able to do it.

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Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

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