Account for Holidays in the Notification Email

[Robert Hauser]

Regarding automated notifications (emails), can Jira account for holidays?

For example, within the body of the email, we have logic to populate an actual date:

Please provide feedback or approval within two business days (July 5, 2021).

The issue is that we are closed July 5th because it's a holiday, so the date should be July 6, 2021.

Is there logic I can add to the notification?  Here is what we have:

Please provide feedback or approval within two business days ({{Now.plusBusinessDays(2).longDate}}).

Thank you

[Sadeesh Narendran]

@Robert Hauser I am not able to find the smart value for Non-working day list (which has list of Non working days which we can define in Board Settings.

As a workaround you can create a custom field (multiselect) and enter the Non working dates. Then use Jira project automation to compare the dates and accordingly you can display your usual date or +1day according to the output of compare dates.

Also you need to consider looping/ branching to get the next valid working day and develop your Automation

Hope that helps!

[Robert Hauser]

Thank you!  I will give that a try.

[Helen]

@Robert Hauserdid you manage to get this working?

I'm trying to achieve a similar result (in Jira Server), however accessing the multiselect field containing the non-working dates doesn't seem to retrieve anything *unless* the user has actually selected one or more values.