Access to Atlassian Extranet

Hi

I have been sent a link from Atlassian support to view documentation on my issue on their extranet.

I received a DNS error when trying to access. How can I access the extranet?

Regards

Darren

1 answer

1 accepted

Accepted Answer
1 vote
Nick Wade Atlassian Team Aug 31, 2017

Hey @Darren Donald, despite it's legacy name, extranet is an internal-only Atlassian service and you should not be able to see linked issues / linked pages or direct links unless you are on Atlassian's staff. 

If someone sent the link to you directly via email, it was likely in error. You might reply and ask them about it. If it's just a link on a public issue ticket in another system, it's just there for status.

Hope this helps, -nick wade
Head of Business, Ecosystem

Thanks Nick. Appreciate it.

Regards Darren

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

80 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you