Access to Atlassian Extranet


I have been sent a link from Atlassian support to view documentation on my issue on their extranet.

I received a DNS error when trying to access. How can I access the extranet?



1 answer

1 accepted

This widget could not be displayed.
Nick Wade Atlassian Team Aug 31, 2017

Hey @Darren Donald, despite it's legacy name, extranet is an internal-only Atlassian service and you should not be able to see linked issues / linked pages or direct links unless you are on Atlassian's staff. 

If someone sent the link to you directly via email, it was likely in error. You might reply and ask them about it. If it's just a link on a public issue ticket in another system, it's just there for status.

Hope this helps, -nick wade
Head of Business, Ecosystem

Thanks Nick. Appreciate it.

Regards Darren

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

223 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you