Access JIRA (and other apps) through AWS ELB

[Eddy Cheung]

I have JIRA and other apps (Confluence, Fisheye, etc.) behind a AWS ELB.

The listener for JIRA is set up on port 8080 on AWS as follows:

The following listeners are currently configured for this load balancer:

Load Balancer Protocol	Load Balancer Port	Instance Protocol	Instance Port	Cipher	SSL Certificate
HTTP	8080	HTTP	8080	N/A	N/A
HTTP	8095	HTTP	8095	N/A	N/A

To access JIRA, I use the  DNS name of the load balancer:

http://internal-my-LB-1234567890.us-east-1.elb.amazonaws.com:8080

However, the JIRA web page is not rendering correctly.

Any help is greatly appreciated.

Eddy

[Ross Barbieri (Talos)]

Hi Eddy, Nic is right, looks like a problem with the ELB config.  Have you tried pointing the ELB directly to port 8080 on your JIRA EC2 instance and then accessing from the base ELB url (i.e., port 80)?

[Eddy Cheung]

It works perfectly without going through the AWS ELB.

[Nic Brough -Adaptavist-]

Ok, so there's a bad config on the ELB. I don't know them well enough to help you. May be worth asking in an ELB forum as well (JIRA isn't serving up anything unusual that needs funny configs)

[Nic Brough -Adaptavist-]

Does it work if you skip the load balancer and go to them direct?  It looks like the you are only getting parts of the pages and css, so while JIRA is definitely running, it's only partially available.  Checking it without the balancer will tell you if the failure is in the balancer or JIRA/Tomcat.

[Eddy Cheung]

The following are the variety of responses I get:

Not Found

The requested URL /secure/MyJiraHome.jspa was not found on this server.

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Apache/2.2.29 (Amazon) Server at internal-my-lb-1234567890.us-east-1.elb.amazonaws.com Port 8080

Not Found

The requested URL /secure/Dashboard.jspa was not found on this server.

---

Apache/2.2.29 (Amazon) Server at internal-my-lb-1234567890.us-east-1.elb.amazonaws.com Port 8080image2015-5-29 11:13:33.pngimage2015-5-29 11:11:39.png

[Nic Brough -Adaptavist-]

What do you mean by "not rendering correctly"?  What do you get?  (We can guess what you're expecting)