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Access JIRA (and other apps) through AWS ELB

I have JIRA and other apps (Confluence, Fisheye, etc.) behind a AWS ELB.
The listener for JIRA is set up on port 8080 on AWS as follows:
The following listeners are currently configured for this load balancer:

 

Load Balancer Protocol
Load Balancer Port
Instance Protocol
Instance Port
Cipher
SSL Certificate
HTTP8080HTTP8080N/AN/A
HTTP8095HTTP8095N/AN/A

 

To access JIRA, I use the  DNS name of the load balancer:

http://internal-my-LB-1234567890.us-east-1.elb.amazonaws.com:8080

However, the JIRA web page is not rendering correctly.

Any help is greatly appreciated.

Eddy

 

 

 

 

5 answers

Hi Eddy, Nic is right, looks like a problem with the ELB config.  Have you tried pointing the ELB directly to port 8080 on your JIRA EC2 instance and then accessing from the base ELB url (i.e., port 80)?

0 votes
nic Community Leader May 29, 2015

What do you mean by "not rendering correctly"?  What do you get?  (We can guess what you're expecting)

The following are the variety of responses I get:

Not Found

The requested URL /secure/MyJiraHome.jspa was not found on this server.


Apache/2.2.29 (Amazon) Server at internal-my-lb-1234567890.us-east-1.elb.amazonaws.com Port 8080

Not Found

The requested URL /secure/Dashboard.jspa was not found on this server.


Apache/2.2.29 (Amazon) Server at internal-my-lb-1234567890.us-east-1.elb.amazonaws.com Port 8080image2015-5-29 11:13:33.pngimage2015-5-29 11:11:39.png
0 votes
nic Community Leader May 29, 2015

Does it work if you skip the load balancer and go to them direct?  It looks like the you are only getting parts of the pages and css, so while JIRA is definitely running, it's only partially available.  Checking it without the balancer will tell you if the failure is in the balancer or JIRA/Tomcat.

It works perfectly without going through the AWS ELB.

nic Community Leader May 29, 2015

Ok, so there's a bad config on the ELB. I don't know them well enough to help you. May be worth asking in an ELB forum as well (JIRA isn't serving up anything unusual that needs funny configs)

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