Accept issues from public users

[Vadim Tkachenko]

Is there a way to accept issues reports from public users, but do not count these users as paid ?

[Renjith Pillai · Accepted solution]

Use Issue Collector. I am assuming that this is available in OnDemand since Issue Collector is an Atlassian plugin.

Otherwise, need to do some custom code utilizing either REST or SOAP (which connects using a fixed user) and put your code in a site of your own.

[Vadim Tkachenko]

I do not see Issue Collector available in OnDemand, so I guess I may need to use Downloadble version

[Steffen Stamprath]

https://marketplace.atlassian.com/plugins/aptis.plugins.issueViewer