This seems a known issue. Try the resolution at https://confluence.atlassian.com/pages/viewpage.action?pageId=389285646
First, think of this as a two step process:
You may well do both at the same time, but I'd recommend a logical split so that you can complete one safely before starting on the other.
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Ok. I followed this instruction but i constantly have error: (ERROR: invalid byte sequence for encoding "UTF8": 0x00).
1) I backup my data (xml file) from JIRA 4.4 with MySQL DB. — OK
2) Install JIRA 6.4 with MySQL. — OK
3) Restore data from xml backup. — OK
4) Backup data (xml file) from new JIRA 6.4 with MySQL DB. — OK
5) Install PostgreSQL 9.3 (supported by jira). — OK
6) Stop JIRA 6.4. Delete dbconfig.xml. Start JIRA 6.4.
7) Configure connection with PostgreSQL DB. — OK
8) On next configuring step i choose "Import data". — OK
9) Type backup file name. Insert license code. Start restore. — OK
10) I see parsing process. After few seconds i getting error message.
Any ideas?
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Check out https://confluence.atlassian.com/display/JIRA/Switching+Databases
Make sure the DB versions are supported.
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