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We are integrating Jira with ZenDesk. As I understand it, ZenDesk tickets are automatically resolved when a ticket is resolved in Jira. However, due to our own internal processes, it is important that when a ticket is resolved in Jira, that status of the associated ZenDesk ticket remains the same (or at the very least, is not marked as Solved).
Is there a way to accomplish this?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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