ASSIGN an issue, how to update the STATUS of the issue at the same time?

Hi all,

Currently, we click on "assign" button to assign the JIRA record to someone, then we click on "Workflow" to update the JIRA record status to "In progress"

Is there a way to make it so that when we assign the record, the status automatically goes to "In progress" without the user having to click on workflow?

2 answers

Hello Bernard,

I will try to help you..

We can create a "transition" (button within the issue to progress the ticket from one status to another) with a post-function that can assign the ticket to someone once it is clicked. This way, you can automatically change the assignee of the ticket everytime you change its status (but this still requires the user to click the "transition").

Regards.

Hi,

Could you give more details please.
How do I go about creating this transition button?
I think the assign button is default. But you are saying to create another button, one that would open a field to put in assigneed name?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,458 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you