AJAX 501 error

I encounter a strange problem with Jira 4.4.5. Anytime I try to make a change (a date in a project, changing user permissions) that uses AJAX, the request just hangs there and never actually completes.

I used Chrome to analyze the AJAX call, and here's the result:

http://i.stack.imgur.com/5Qpav.png

Returns a 501 error from Apache. Seems the PUT method is not supported.

Is there a way to enable this? Here's more information about the server.

Jira

Version 4.4.5
Build Number 665
Build Date Wed Feb 15 00:00:00 CST 2012
Build Revision 422aeadac7e4462fb4ae63fce804ff78c4258dd6

Server

Application Server Container Apache Tomcat/6.0.32
Database version MySQL 5.0.96-0ubuntu3
Java Version 1.6.0_26
Linux Distribution Ubuntu 8.04 LTS

1 answer

1 accepted

Responding to an old question for completeness, as I just bumped into this. By default, Apache DOES support the PUT request, but in case you are running a custom configuration, here is the documentation no how to fix it: http://www.ntu.edu.sg/home/ehchua/programming/howto/Apache_HowToConfigure.html Essentially check that your LIMIT statement(s) don't include PUT if they are set to deny: <limit post="" put="" delete=""> # this prevents a PUT Order deny,allow Deny from All </limit> In my case, it was not Apache causing the issue, but Pound (a reverse proxy). Pound by default blocks PUT requests, it needs the xHTTP setting turned on: http://www.mikedellanoce.com/2011/09/enabling-pound-proxy-support-for-http.html

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

688 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you