I know we can add global confluence template. Is there a way to enable this template to be shown under JIRA create an article.
I could not find a way to make custom or any other templates available from the menu in Jira Service Desk (besaides the two that are there). I think it's a valuable suggestion so I created a ticket to have it included in a future version of Jira Service Desk:
To add emphasis to the suggestion, please comment or vote on the ticket. If you do, you will be added to notifications for the suggestion.
agree. I would like to see this functionality in JIRA software as well.
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