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AD login but still getting error message

We use AD for login but the user would get the same message when the first attempt log in failed.  Is there a cache or something that we need to clear the browser before it check AD again on the second or subsequent attempt?

1 answer

1 accepted

2 votes
Answer accepted
bitvoodoo nick Community Leader May 24, 2018

Hi @Wayne Tang

Can you tell us what application you are Talking about (i.e. Crowd, Jira, Confluence)?

  1. What changed did you prior?
  2. What do you want to happen?
  3. What error message do you receive?

Best Regards
Niklas

Thank you Niklas.  Discussed with our IT Director and it's now resolved.

bitvoodoo nick Community Leader May 24, 2018

Perfect, good to hear.

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