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AD integration

Евгений Шупик
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 20, 2023

Hello! Need some help with Active Directory integration. We have a special account (svc-jira) in our domain so we are planning to use it with Jira. But some connection tests were failed, for example:

group acquisition test - failed;

group member acquisition test - failed;

test user can be authenticated - failed.

So I'd like to ask about all the requirements for our account 'svc-jira' - what AD groups should it be a member of? Thank you for support.

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Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 20, 2023

Hi @Евгений Шупик ,

welcome to the Atlassian community!

As JIRA Admin, please check Application access groups. Moreover, please share direcroty configuration.

Fabio

Евгений Шупик
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 20, 2023

You know - I'm just added this account to 'Domain admins' group and it works but this is not safe. I think I should to create a special group for this account - can you advice what exactly rights do I need?

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 20, 2023

Hey @Евгений Шупик , please go to the Administration -> Applications -> Application access and check what groups have been defined there. 

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