A comment must have an issue id specified

Whats this error when I tried to import project under tab: Project Import.

Error message: a comment must have an issue id specified. My Mysql database is empty. There's no sense for me to do database deletion. 

PS, I can use this data for restore. I just want to know why the same xml file cannot be used for project import.

Anyone can help?

2 answers

0 votes

Hi Danielli,

I believe that you're seeing the issue described on this Knowledge Base article. Therefore, I recommend you to attempt the resolution steps described on it.

 

Regards,

Arthur Gonçalves

Hi Agoncalves,

Thanks for your response. I tried: 

select * from jiraaction where issueid is null and actiontype = 'comment';

But it doesn't work for me. What I did is just simple use my backup zip file to a new JIRA server and try "Project Import". As I said, I can use this backup zip to restore my jira, but I cannot do project import. It keeps showing "A comment must have an issue id specified", no more detail info for me. Stuck here.

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,427 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you