Our JIRA instance(7.13.1) is running on AWS cloud. We didn't make any unusual changes to it but since four days, JIRA is constantly going down or runs very slow.
CPU usage doesn't go beyond 10% and 20 GB RAM is available of the total RAM.
I need advice on what things I need to check to fix the problem.
II'll suggest to check the JVM allowed memory.
Usually it is thr problem.
Increase it and restart the Jira.
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