Our JIRA instance(7.13.1) is running on AWS cloud. We didn't make any unusual changes to it but since four days, JIRA is constantly going down or runs very slow.
CPU usage doesn't go beyond 10% and 20 GB RAM is available of the total RAM.
I need advice on what things I need to check to fix the problem.
Hello @Kurt Klinner
II'll suggest to check the JVM allowed memory.
Usually it is thr problem.
Increase it and restart the Jira.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events