500 error creating issue via API -- Description size limit?

David Ranney May 15, 2017

Hi,

I'm running into a 500 error when I try to create an issue with a 1K description size.  

If I shrink down the size of the description the call works fine.

Is there a limit to the size of the description field?

Unfortunately all I seem to get back from the JIRA API is 500 - Internal Server Error.

Here's the JSON body of the request I send:

{
"fields": {
"assignee": {
"name": "iAppsFeatureRequest"
},
"description": " {panel:title=Business Goal} Lorem ipsum dolor sit amet, aenean nonummy. Luctus luctus etiam. Sed morbi, null\na dolor dictum. Vivamus maxime wisi, sodales varius ut. Neque volutpat ornare. D\nuis nulla. Mattis dapibus tempor. Hac sed sollicitudin, dui quis dictumst, velit\n ipsum. Amet mauris. {panel} {panel:title=Rationale} Lorem ipsum dolor sit amet, aenean nonummy. Luctus luctus etiam. Sed morbi, null\na dolor dictum. Vivamus maxime wisi, sodales varius ut. Neque volutpat ornare. D\nuis nulla. Mattis dapibus tempor. Hac sed sollicitudin, dui quis dictumst, velit\n ipsum. Amet mauris. {panel} {panel:title=Dependencies} Lorem ipsum dolor sit amet, aenean nonummy. Luctus luctus etiam. Sed morbi, null\na dolor dictum. Vivamus maxime wisi, sodales varius ut. Neque volutpat ornare. D\nuis nulla. Mattis dapibus tempor. Hac sed sollicitudin, dui quis dictumst, velit\n ipsum. Amet mauris. {panel} {panel:title=Detailed Requirements} * REQ 1 Medium: blah blah blah \n {panel} {panel:title=Additional Notes} {panel} {panel:title=Due Date \/ Submitted by} 2017-07-27 \/ Cathy Luangrath (dranney) {panel} ",
"priority": {
"name": "Major"
},
"issuetype": {
"name": "Epic"
},
"duedate": "2017-07-27",
"summary": "Lorem ipsum dolor sit amet, aenean nonummy. Luctus luctus etiam. Sed morbi, null\na dolor dictum. Vivamus maxime wisi, sodales varius ut. Neque volutpat ornare. D\nuis nulla. Mattis dapibus tempor. Hac sed sollicitudin, dui quis dictumst, velit\n ipsum. Amet mauris.",
"customfield_13101": "Steve Shead",
"customfield_16802": "Cathy Luangrath",
"customfield_13026": {
"value": "iApps\/IT"
},
"customfield_17100": "Internal Applications (iApps)",
"customfield_16804": "US",
"customfield_13019": "Cathy Luangrath",
"customfield_16500": {
"value": "Business Driven"
},
"customfield_11401": "Lorem ipsum dolor sit amet, aenean nonummy. Luctus luctus etiam. Sed morbi, null\na dolor dictum. Vivamus maxime wisi, sodales varius ut. Neque volutpat ornare. D\nuis nulla. Mattis dapibus tempor. Hac sed sollicitudin, dui quis dictumst, velit\n ipsum. Amet mauris.",
"customfield_13027": {
"value": "Integration"
},
"components": [
{
"name": "SugarCRM.com"
}
],
"environment": "SugarCRM.com",
"customfield_13025": [
{
"value": "SugarCRM.com"
}
],
"project": {
"key": "IAPPSTEST"
}
}
}

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
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February 13, 2024

Hi @David Ranney ,

description field can't exceed 32,767 characters

Fabio

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