I upgraded my test JIRA system from 5.0.1 to 5.2. It appeared to upgrade successfully, but when I try to start the Windows service, I get an error stating:
Windows could not start the Atlassian JIRA (DEV) service on Local Computer
Error 2: The system cannot find the file specified
Please let me know how to resolve the problem or how to gather more information to help with diagnosis.
I fixed this -
The path to the serrvice executable is ...JIRA\bin\tomcat6.exe
Within the folder I see tomcat7.exe
I renamed the file in the directory to match the filename within the Service properties and I was then able to start the service.
A also renamed tomcat7.exe.x32/x64 to tomcat6.exe.x32/x64 and tomcat7w.exe to tomcat6w.exe in case are needed.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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