404 page when tryiing to configure Copy to Subtask plugin

We just installed Copy to Subtask plugin (JIRA version 6.3) 

When I hit the configure button I am getting the a 404 page.

https://xxxxxxxxx.com/secure/admin/CopyToSubtaskConfig!default.jspa

any suggestions?

Thanks,

Lior

5 answers

0 vote

Did you install the jsp files as well?

Were do we need to put these JSP in? Can you share the full path for the the plugin directory.  We don’t have the paths described on either the documentation site nor the path in the error message.  We’re looking for the definitive location on the current version of Jira 6.3

0 vote

It is in the documentation: http://www.j-tricks.com/copy-to-subtask-plugin.html

Download the JSP file zip from here and extract it in the atlassian-jira/secure/views directory. After extracting, there will be 3 jsp files in the atlassian-jira/secure/views/plugins directory. No need to restart JIRA after extracting the files.

Note: atlassian-jira/secure and atlassian-jira/secure/views folders already contains other JSP files. The 3 JSP files in the above zip will go into atlassian-jira/secure/views/plugins folder.

We don't have the plugins folder under the views folder.

Do we need to create it and if so what about he other JSPs that Note about mentions 

 

If you extract the zip file, it will automatically create the folder. If not, create the plugins folder and move the jsps in zip file to that folder. Other jsps will not be affected.

The saga continues smile

The pages are now shown but the Update button (on the configure screen does nothing)

I think we are missing something here

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,293 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot