404 Error with the redmine importer


I try to import from redmine using the external system import tool.

I configure the URL and the username/password click on Next and get this error :

Cannot login to Redmine site: Server returned '404 not found'. response body:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <title>redMine 404 error</title> <style> body{ font-family: Trebuchet MS,Georgia,"Times New Roman",serif; color:#303030; margin:10px; } h1{ font-size:1.5em; } p{ font-size:0.8em; } </style> <body> <h1>Page not found</h1> <p>The page you were trying to access doesn't exist or has been removed.</p> <p><a href="javascript:history.back()">Back</a></p> </body> </html>

I can access Redmine with the same URL and credentials via a web browser.

It seems that the redmine release is 2.4.2.

Thanks for your help


3 answers

1 accepted


The redmine version is 1.02 that is not compatible with the importer.


I have the same problem with
Redmine version: 2.3.2.stable

Any ideas?

/David Jansson

The importer will work with the exact url for redmine, without a trailing slash



Does not work:


I hope this saves other people looking for this issue the headache i had for the last hour...

Best wishes


Florian Maier

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

42 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you