404 Error when trying to Clone and Move in JIRA 7.1.1

Steven_Collins March 14, 2016

We recently upgraded to JIRA 7.1.1, and now when we attempt to clone and move issues between projects using this add-on (at the supported version of 2.7.2) we get a 404 dead link error. Is there a workaround/fix/configuration step we missed to circumvent this issue?

 

404.PNG

6 answers

1 accepted

1 vote
Answer accepted
Netapsys April 11, 2016

Hello,

We are currently working on this issue. We have this problem since the API changement in v7.1.1.

Sorry for the trouble.

Best Regards,

Franck

Steven_Collins April 11, 2016

Thanks Franck, great to know it's being worked on smile

Steven_Collins July 10, 2016

Have installed the latest version (2.7.5) and no longer have the problem.

Franck Bebel July 10, 2016

Hi Steven,

I'm glad to hear this. If you encounter any issue, you can now directly contact us on our support : http://support-atlassian.netapsys.fr/servicedesk ! 

Best regards,

Franck

1 vote
Markus Haas -Sync- March 20, 2016

We curretnly have the same problem. I guess for the moment you only can clone and move the issue in two steps.

 

0 votes
Jorge Silva April 18, 2016

I have the same problem sad

0 votes
Sven Weih April 13, 2016

Have the same problem.

Franck Bebel April 14, 2016

Hi Sven,

This is a known issue, we are currently working on. Sorry for the trouble.

Best regards,

Franck

0 votes
Steven_Collins April 11, 2016

Still an issue for us, we have reverted to the old-fashioned method of cloning then moving. Not the end of the world, but not optimal smile

0 votes
Scott Finney April 11, 2016

We are experiencing the same problem after are upgrade. I guess no one has received a resolution for this problem yet?

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