Reliability of processes such as import of data into a Jira Product data table is of the utmost importance.
1) What should be considered at the point of failure for a user initiating an import function?
2) How should a database table containing data be managed if an import of an excel spreadsheet into the same database table is requested by a user
I'm afraid your questions are irrelevant.
You do NOT insert data into a JIRA database.
You should do imports via the UI or REST. Never the database.
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