Сannot activate jira on demand

Hi!

We've activated Confluence several days ago, and an hour ago tried to test JIRA Software on demand. However, it showed an error regarding the license activation.

Please, help.

1 answer

This widget could not be displayed.

We can't tell you what you or Cloud has done "wrong" from that description.  "However, it showed an error regarding the license activation." is a bit like saying "my car won't start" - we don't know if you've lost the keys, dumped it in a river, run out of fuel or been attacked by a horde of annoyed penguins and can't get to it.

Your best bet is probably to contact https://support.atlassian.com and tell them your Cloud account details.  They can tell you what is wrong.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

579 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you