net.rcarz.jiraclient.JiraException: Failed to retrieve issue

Ramesh Reddy September 20, 2019
net.rcarz.jiraclient.JiraException: Failed to retrieve issue
Caused by: net.rcarz.jiraclient.RestException: 404 : <!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops, you&#39;ve found a dead link. - JIRA</title><script id="@atlassian/spa-iframe-script" type="text/javascript">                        (function () {                            var spaIframeRegex = 

 

2 comments

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2019

You are calling and endpoint that does not exist.  You'll need to fix your code so that it calls one that does.

Ramesh Reddy September 20, 2019

No the link is correct and ticket also exists.

Actually it's Jenkins plugin(jira-ext) and I am using this from the longtime. Suddenly it's stopped working from last two days.

Rohit_Ranjan March 9, 2020

@Ramesh- were you able to get thru this error... I'm also seeing the same error .. i'm using Jira URL as -https://jirafordemo99.atlassian.net

 

Error- 

net.rcarz.jiraclient.JiraException: Failed to retrieve issue metadata 

Ramesh Reddy March 10, 2020

@Rohit_Ranjan in my case the issue with script-security plugin in Jenkins after downgrades that plugin Jira-ext plugin started working normal.

Like Rohit_Ranjan likes this
Rohit_Ranjan March 10, 2020

was there any plugin update made in Jira atlassian account or it was only in Jenkins set up?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 3, 2021

No, the problem was that the wrong endpoint was being called.

Eragaraju, Nandini March 3, 2021

net.rcarz.jiraclient.JiraException: Failed to retrieve issue metadata unable to find valid certification path to requested target ? can anyone help me with these issue

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 4, 2021

Your JVM does not have a certificate installed or loaded, one that would allow it to make the https connection.

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