Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

issue collector Unknown error occurred trying to invoke collector

After setting up the issue collector it is reporting "Unknown error occurred trying to invoke collector". 

Troubleshooting steps that I've tried:

removed required fields. Only required field is summary

Used the issue collector on the Announcement Banner to see if its a network issue but still same error.

set reporter permission for create issues

have it set to always use issue reporter in issue collector settings.



1 comment

Hi @Tanner D Moffitt ,

Try to reproduce the issue again and monitor the logs. The logs may have more meaningful information. 

just giving me Unknown error occurred as you can see I've been trying the issue collector on other sources as well


jira log.PNG


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you