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issue collector Unknown error occurred trying to invoke collector

After setting up the issue collector it is reporting "Unknown error occurred trying to invoke collector". 

Troubleshooting steps that I've tried:

removed required fields. Only required field is summary

Used the issue collector on the Announcement Banner to see if its a network issue but still same error.

set reporter permission for create issues

have it set to always use issue reporter in issue collector settings.

 

 

1 comment

Niranjan Rising Star Jun 17, 2021

Hi @Tanner D Moffitt ,

Try to reproduce the issue again and monitor the logs. The logs may have more meaningful information. 

just giving me Unknown error occurred as you can see I've been trying the issue collector on other sources as well

 

jira log.PNG

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