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can not change status

Swarup.Mishra
Swarup.Mishra Sep 16, 2019

I have all permission as my collegue, but I am not able to see the status column.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Sep 16, 2019

Get the administrators to check the conditions on the workflow - you are not matching those rules that allow you to use the transitions between status

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Swarup.Mishra
Swarup.Mishra Sep 16, 2019

can you please be little elaborate, where do they check the condition of workflow? I had multiple calls who has admin access, but still he is not able to resolve this. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Sep 16, 2019

They have to look at the configuration of the project and the workflow that is behind it.  I can't really tell you more than "the workflow", because you need to look at the workflow.

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Swarup.Mishra
Swarup.Mishra Sep 16, 2019

okay, Thank you for this info.

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