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You've added custom fields to a screen, but yet they are not appearing for you when you create, or e

Rakesh GC
Rakesh GC Mar 27, 2019

You've added custom fields to a screen, but yet they are not appearing for you when you create, or edit an issue.

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Rakesh GC
Rakesh GC Mar 27, 2019

Please can any one help with instructions to get that custom field in my Project workflow...

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Mar 27, 2019

Either

  • the screen is not associated with your project and issue type
  • the fields do not have the right context
  • the fields are hidden in the field configuration
  • the person using it has not got them selected

The simple solution - click "configure fields" to the top right of the popped up screen.  There's a "where's my field" option in there which will tell you which of the problems you have.

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Mirek
Mirek Community Leader Mar 27, 2019

You can use a Field finder to verify that is the problem. Please check this doc for more information.

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

The tool will tell you what might be wrong with your configuration.

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