You cannot access JIRA at present.

Hi There, need your help with my stand alone JIRA, i have problem, cannot start my ATLASSIAN JIRA, my jira version was 6.2.1

 

here the log result, any one could help me about this..

 2017-05-26 09:08:58,468 http-bio-8080-exec-3 ERROR anonymous 548x1x1 - 192.168.0.110 /secure/errors.jsp [NoModule] Error getting datasource via DBCP: JdbcDatasourceInfo{uri='jdbc:jtds:sqlserver://192.168.0.113:49177/JIRA_PROJECT', driverClassName='net.sourceforge.jtds.jdbc.Driver', username='sa', password='********', isolationLevel='null', connectionProperties=null, connectionPoolInfo=ConnectionPoolInfo{maxSize=20, minSize=20, initialSize=null, maxIdle=20, maxWait=30000, sleepTime=300000, lifeTime=600000, deadLockMaxWait=600000, deadLockRetryWait=10000, validationQuery=null, minEvictableTimeMillis=null, timeBetweenEvictionRunsMillis=null, poolPreparedStatements=null, testOnBorrow=null, testOnReturn=null, testWhileIdle=null, maxOpenPreparedStatements=null, numTestsPerEvictionRun=null, removeAbandonedTimeout=300, validationQueryTimeout=null, defaultCatalog=null}}
java.lang.RuntimeException: javax.management.InstanceAlreadyExistsException: com.atlassian.jira:name=BasicDataSource
at org.weakref.jmx.MBeanExporter.export(MBeanExporter.java:45)

2 comments

hi jhorlin sitinjak,

please share screenshots and what did you done just before you got error please explian.

 

This is usually caused by errors in the Tomcat setup. 

In this case, it looks like you've put the datasource in twice in either in <install>/conf/server.xml or in <jira home>/dbconfig.xml

But it can sometimes be a bug where it can't handle special characters in the database string (password in your case, as the rest of the string looks fine), or you have more than one application running in the Tomcat and their settings conflict.

Comment

Log in or Sign up to comment
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

695 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you