I was discussing management headaches with a friend who recommended I use Jira. I had tried it in the past, but the mothly fee discouraged me, so when I found I could host it myself for $10, I was sold.
Then going through the purchase process, I was offered "Add-ons" or so I thought. They were only another $10 each, and since we used Bitbucket, I figured, why not buy it all so we can have it all in one place....
So... yeah. First, it isn't 1 great product with all the add-ons installed. It is 5 separate products, 5 separate installations, 10 separate ports to configure.
Now I don't really know what Confluence, Service Desk, or Portfolio are, but I figured I didn't want to miss out on any great features within Jira, so I bought them. This feels like a mistake. As a manager wanting to simplify software development, getting my team to monitor a single application is possible, asking them to constantly check 4-5 different ones isn't going to happen. There will always be the, "Oh, I was looking at the OTHER Jira application..." which is now a legitimate excuse.
Seems like if an MVC architecture had been used, they could have developed a single amazing program, add feature after feature, and then enable / disable those features based off what you purchased.
This is only my first day using it, trying to figure out which of the 5 applications I am supposed to use for unit testing my PHP code and running across pages like this: https://www.atlassian.com/blog/confluence/5-reasons-to-add-confluence-if-you-are-a-jira-software-team and wondering if they are like bacon and eggs, put them in the same dang app :(
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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