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I've read the instructions for adding the User Property Keys and Values, but I haven't seen any examples regarding the usefulness of this. I started by creating a Property Key for "Activated" and Value dd/mm/yyyy (date) for that key. The intent was to provide a means of perhaps tracking when users were added. Maybe create another for "Deactivated" when we have users who have moved on....but I'm wondering how OTHER companies use this feature in Jira?
Are there key/values that you use and have found useful? Is this feature only useful if you buy a plugin to extend it into workflows, etc? I'm interested in applying this to our users, but I don't have a firm grasp on its usefulness.
Any feedback is welcome!
Thanks
Hi Chris,
We use our user properties internally to store the Office and Manager of the employee. We then use a post workflow function to copy the Office value to the field Office whenever they create an issue. We also will use the value of Manager for approvals in various workflows in the same manner
For our external clients we use the property "Client" to populate the Client field as a post workflow function. That in turn uses a listener to pull in the value of the Tempo account based on the Client field.
Hope that helps
Susan
Hey Susan,
Can you include some actual code examples of those things? Both the property code and the Post Function code.
Hi John,
I find that Jira Workflow Toolbox the best for this. Although I think scriptrunner will do it as well.
Here's the postfunction:
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