Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unwanted junk adding up in comments when replying through Outlook

When replying to Jira email notifications via Outlook, Unwanted junk was adding up in the comment body.

I have followed the steps which was given in the below link.


Updated the content in the file and also in Header.vm file.

Still I am unable to remove the unwanted junk. How to remove this. Attached the screenshot for your reference.

Outlook Junk.png


Thanks in Advance.

1 comment

Which Jira Software are you using?

There are some major changes on how Jira and outlook work together in Jira 8.6. check out this page How to set up replying to Jira notifications via Outlook .

I think after upgrading to 8.6 will resolve all your issues.


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you