Unable to Stop/Restart Jira

[Seemi Anwar]

Hi,

I want to change my Jira URL from jita.mydomain.com:portnumber to jira.mydomain.com, So I have changed the port number in the server.xml file. After that, i have to restart the server,

But when i am trying to restart it is giving me the following error, can anyone help me?

Job for jira.service failed because the control process exited with error code. See "systemctl status jira.service" and "journalctl -xe" for details.

jira.service Loaded: loaded (/etc/init.d/jira; generated) Active: failed (Result: exit-code) since Wed 2020-07-29 18:47:22 UTC; 7min ago Docs: man:systemd-sysv-generator(8) Process: 19529 ExecStart=/etc/init.d/jira start (code=exited, status=1/FAILURE)

[Andrew Laden]

You are going to need to provide us more information then that for us to have a chance at figuring out what is going on. All that is saying is that the process that tried to start jira exited with a failure code.

Try running /etc/init.d/jira start manually, and see what it says.

You can also look at the catalina.out file for errors. or the other log files.

[Prince Nyeche]

Hey @Seemi Anwar 

Since you're using "journalctl -xe" it should show a process id, why not kill that running process of Jira and try it again?

[Daniel]

This is the right answer. and still relevant. You'll need a kill process named "Jira".