I wanted to kick off a discussion since i'm not seeing anything about this in here. We use a notification config where assignee and reporter (and some other loophole user fields) get every notification - and watchers and others just get comments and status changes. We have found that in our support escalation process when a user creates a ticket and another user who is using the new issue view makes edits, they get separate notifications for every edit. Since there is no edit screen, one cannot bundle edits and submit them together. This seems like a major flaw in the new design - not to mention the impact to needing to edit many tickets from a filter - without edit one must open the full ticket separately from the filter in order to even edit. Does anyone have cool workarounds for any of this because it's completely stopped adoption of the new view for us.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events