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Showing 0 issue imported when trying to import data from csv file

Naren Singh
Naren Singh Nov 24, 2017

Hi,

 

I am trying to bulk uploading the Jira issue via CSV import. I tried couple of time but always getting

 

Imported 1 project and 0 issues successfully even i am seeing all parameters ( User, Importing issues etc ) green while uploading is in progress.

 

Am i missing any setting ? Please suggest

 

Here's the log file

 

2017-11-25 04:12:27,353 INFO - Import started by admin using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
2017-11-25 04:12:27,682 INFO - ------------------------------
2017-11-25 04:12:27,682 INFO - Importing: Users
2017-11-25 04:12:27,682 INFO - ------------------------------
2017-11-25 04:12:27,682 INFO - Only new items will be imported
2017-11-25 04:12:27,685 INFO - 0 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2017-11-25 04:12:27,685 INFO - ------------------------------
2017-11-25 04:12:27,685 INFO - Finished Importing : Users
2017-11-25 04:12:27,685 INFO - ------------------------------
2017-11-25 04:12:27,685 INFO - 0 users successfully created.
2017-11-25 04:12:27,687 INFO - Retrieving projects...
2017-11-25 04:12:27,696 INFO - Project ExternalProject{id='null', key='SI', externalName='null', name='Embershot', type='software', template='null'} exists and found correctly.
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Importing: Versions
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Only new items will be imported
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Finished Importing : Versions
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Importing: Components
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Only new items will be imported
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,714 INFO - Finished Importing : Components
2017-11-25 04:12:27,714 INFO - ------------------------------
2017-11-25 04:12:27,718 INFO - Retrieving custom fields...
2017-11-25 04:12:27,722 INFO - ------------------------------
2017-11-25 04:12:27,722 INFO - Importing: Issues
2017-11-25 04:12:27,722 INFO - ------------------------------
2017-11-25 04:12:27,722 INFO - Only new items will be imported
2017-11-25 04:12:27,931 INFO - Importing issue: [externalId='XXXXX', summary='XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"]
2017-11-25 04:12:49,455 INFO - 0 out of 1000 issues successfully created
2017-11-25 04:12:49,458 INFO - ------------------------------
2017-11-25 04:12:49,458 INFO - Finished Importing : Issues
2017-11-25 04:12:49,458 INFO - ------------------------------
2017-11-25 04:12:49,641 INFO - ------------------------------
2017-11-25 04:12:49,641 INFO - Importing: Issue Links & Subtasks
2017-11-25 04:12:49,641 INFO - ------------------------------
2017-11-25 04:12:49,641 INFO - Only new items will be imported
2017-11-25 04:12:49,641 INFO - ------------------------------
2017-11-25 04:12:49,641 INFO - Finished Importing : Issue Links & Subtasks
2017-11-25 04:12:49,641 INFO - ------------------------------

 

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1 comment

Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Nov 25, 2017

My guess is that you already have issues in the project, with identical summaries to the issues you are trying to import.  The CSV importer tries to stop you importing duplicates.

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Naren Singh
Naren Singh Nov 25, 2017

Thanks. But I can’t see any imported issue in JIRA. I tried searching with ticket number but can’t see any tickets. 

Do I need to change any setting to view these tickets.

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Nov 25, 2017

I didn't say you should look for that.  Look at the summaries.

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Naren Singh
Naren Singh Nov 25, 2017

I did limited import with only 30 identical issue but still getting same.

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Nov 25, 2017

Could you look at the summaries of the issues you have in the project already?

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