I have a colleague of mine who recently signed up to Atlassian to use a service management project in the cloud JIRA to deal with the support tickets.
This seems to be a bit weird , but the URL which the rest of teammates use to access the project , is taking him directly to customer portal (By the way he has access to both the sides of the project) .Strange thing is he is never able to view the internal side where tickets are moved, managed, updated . This doesn't seem to a browser specific issue as its seen in other browsers and incognito windows as well.
Just would to check it out if anybody has seen such issue out of the past experience. If so please advise.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events