Server startup logs are located

[raja sekhar]

Hi Team , I am trying to configure JIRA on my MacBook Air, and I am getting below message please check and help .

Rajasekhars-Air:~ rajasekhar$ cd /Applications/atlassian-jira-software-7.13.0-standalone\ 2/bin

Rajasekhars-Air:bin rajasekhar$ sh startup.sh

                .....

          .... .NMMMD.  ...

        .8MMM.  $MMN,..~MMMO.

        .?MMM.         .MMM?.

     OMMMMZ.           .,NMMMN~

     .IMMMMMM. .NMMMN. .MMMMMN,

       ,MMMMMM$..3MD..ZMMMMMM.

        =NMMMMMM,. .,MMMMMMD.

         .MMMMMMMM8MMMMMMM,

           .ONMMMMMMMMMMZ.

             ,NMMMMMMM8.

            .:,.$MMMMMMM

          .IMMMM..NMMMMMD.

         .8MMMMM:  :NMMMMN.

         .MMMMMM.   .MMMMM~.

         .MMMMMN    .MMMMM?.

      Atlassian JIRA

      Version : 7.13.0

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide

/Applications/atlassian-jira-software-7.13.0-standalone 2/bin/setenv.sh: line 98: cd: /Applications/atlassian-jira-software-7.13.0-standalone: No such file or directory

/Applications/atlassian-jira-software-7.13.0-standalone 2/bin/setenv.sh: line 101: cd: /Applications/atlassian-jira-software-7.13.0-standalone: No such file or directory

Server startup logs are located in /Applications/atlassian-jira-software-7.13.0-standalone 2/bin/logs/catalina.out

Using CATALINA_BASE:   /Applications/atlassian-jira-software-7.13.0-standalone 2

Using CATALINA_HOME:   /Applications/atlassian-jira-software-7.13.0-standalone 2

Using CATALINA_TMPDIR: /Applications/atlassian-jira-software-7.13.0-standalone 2/temp

Using JRE_HOME:        /Library/Java/JavaVirtualMachines/jdk-11.0.1.jdk/Contents/Home

Using CLASSPATH:       /Applications/atlassian-jira-software-7.13.0-standalone 2/bin/bootstrap.jar:/Applications/atlassian-jira-software-7.13.0-standalone 2/bin/tomcat-juli.jar

Using CATALINA_PID:    /Applications/atlassian-jira-software-7.13.0-standalone 2/work/catalina.pid

*************************************************************************************************************************************

**********     Wrong JVM version! You are running with java version "11.0.1" 2018-10-16 LTS but JIRA requires at least 1.8 to run.      **********

*************************************************************************************************************************************

[Sid]

@raja sekhar,

From the log - Wrong JVM version! You are running with java version "11.0.1" 2018-10-16 LTS but JIRA requires at least 1.8 to run. The JVM version you are using is not compatible with JIRA. Use the required version.

You can find the logs in <home directory>/logs/atlassian-jira.log

You can mange the jvm setting in setenv.sh file locate <installation directory>/bin/

[Sid]

https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html