Seems Jira is not working. All my users could not use Jira today.

Error message

Communications Breakdown

The Jira server could not be contacted. This may be a temporary glitch or the server may be down.


all my users could not use Jira today.


Thomas Schlegel Community Champion Oct 11, 2017

Do you have a self-hosted instance or cloud?

JIRA is very temperamental today in our office too. We are not able to post comments or scroll the pages to review the tickets. We all receive the same server error. jirraerror.PNG

Is it your own instance, or Cloud?

This is either a network problem between you and the Cloud servers in the US, or a problem with your Cloud instance.

Get in touch with to get support on it to confirm if it's the first or second.


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