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Seems Jira is not working. All my users could not use Jira today.

ravikumar achi
ravikumar achi Oct 11, 2017

Error message

Communications Breakdown

The Jira server could not be contacted. This may be a temporary glitch or the server may be down.

 

all my users could not use Jira today.

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Thomas Schlegel
Thomas Schlegel
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Oct 11, 2017

Do you have a self-hosted instance or cloud?

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Anna M
Anna M Oct 11, 2017

JIRA is very temperamental today in our office too. We are not able to post comments or scroll the pages to review the tickets. We all receive the same server error. jirraerror.PNG

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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Oct 11, 2017

Is it your own instance, or Cloud?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Oct 11, 2017

This is either a network problem between you and the Cloud servers in the US, or a problem with your Cloud instance.

Get in touch with https://support.atlassian.com/contact to get support on it to confirm if it's the first or second.

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Anna M
Anna M Oct 11, 2017

it is cloud

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