Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,555,729
Community Members
 
Community Events
184
Community Groups

REST - HTTP_40x -> JRJC tries to JSON-parse HTML error page

Edited
Markus Mitterauer
Markus Mitterauer May 14, 2019

When accessing the Jira REST API through JRJC with invalid credentials or insufficient privileges, then AbstractAsynchronousRestClient tries to parse the HTML error page returned by the Jira Server as JSON with Jettison.

This concludes in a "JSONException: A JSONObject text must begin with '{' at character 11 of [full HTML page content]".
As the exception message contains the full HTML error page data, it's quite huge:

Caused by: java.util.concurrent.ExecutionException: RestClientException{statusCode=Optional.of(403), errorCollections=[]}
at java.util.concurrent.CompletableFuture.reportGet(Unknown Source)
at java.util.concurrent.CompletableFuture.get(Unknown Source)
at io.atlassian.util.concurrent.Promises$OfStage.get(Promises.java:353)
at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.get(DelegatingPromise.java:101)
at [STRIPPED].jira.JiraClient.fetchCustomFields(JiraClient.java:272)
... 9 more
Caused by: RestClientException{statusCode=Optional.of(403), errorCollections=[]}
at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:178)
at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:170)
at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:49)
at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:10)
at io.atlassian.util.concurrent.Promises$OfStage.lambda$fold$4(Promises.java:332)
at io.atlassian.util.concurrent.Promises.lambda$biFunction$7(Promises.java:422)
at java.util.concurrent.CompletableFuture.uniHandle(Unknown Source)
at java.util.concurrent.CompletableFuture$UniHandle.tryFire(Unknown Source)
at java.util.concurrent.CompletableFuture.postComplete(Unknown Source)
at java.util.concurrent.CompletableFuture.complete(Unknown Source)
at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1.lambda$doCompleted$0(SettableFuturePromiseHttpPromiseAsyncClient.java:37)
at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:61)
at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:129)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: org.codehaus.jettison.json.JSONException: A JSONObject text must begin with '{' at character 11 of













<html>

<head>
<title>Forbidden (403)</title>




<!--[if IE]><![endif]-->
<script type="text/javascript">
(function() {
var contextPath = '';
var eventBuffer = [];

function printDeprecatedMsg() {
if (console && console.warn) {
console.warn('DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.');
}
}

function sendEvent(analytics, postfix) {
analytics.send({
name: 'js.globals.contextPath.' + postfix
});
}

function sendDeprecatedEvent(postfix) {
try {
var analytics = require('jira/analytics');
if (eventBuffer.length) {
eventBuffer.forEach(function(value) {
sendEvent(analytics, value);
});
eventBuffer = [];
}

if (postfix) {
sendEvent(analytics, postfix);
}
} catch(ex) {
eventBuffer.push(postfix);
setTimeout(sendDeprecatedEvent, 1000);
}
}

Object.defineProperty(window, 'contextPath', {
get: function() {
printDeprecatedMsg();
sendDeprecatedEvent('get');
return contextPath;
},
set: function(value) {
printDeprecatedMsg();
sendDeprecatedEvent('set');
contextPath = value;
}
});
})();

</script>
<script>
window.WRM=window.WRM||{};window.WRM._unparsedData=window.WRM._unparsedData||{};window.WRM._unparsedErrors=window.WRM._unparsedErrors||{};
WRM._unparsedData["com.atlassian.plugins.atlassian-plugins-webresource-plugin:context-path.context-path"]="\"\"";
WRM._unparsedData["jira.webresources:feature-flags.feature-flag-data"]="{\"enabled-feature-keys\":[\"com.atlassian.jira.agile.darkfeature.editable.detailsview\",\"nps.survey.inline.dialog\",\"com.atlassian.jira.agile.darkfeature.edit.closed.sprint.enabled\",\"jira.plugin.devstatus.phasetwo\",\"jira.frother.reporter.field\",\"atlassian.rest.xsrf.legacy.enabled\",\"jira.issue.status.lozenge\",\"com.atlassian.jira.config.BIG_PIPE\",\"com.atlassian.jira.projects.issuenavigator\",\"com.atlassian.jira.config.PDL\",\"jira.plugin.devstatus.phasetwo.enabled\",\"atlassian.aui.raphael.disabled\",\"app-switcher.new\",\"frother.assignee.field\",\"com.atlassian.jira.projects.ProjectCentricNavigation.Switch\",\"jira.onboarding.cyoa\",\"com.atlassian.jira.agile.darkfeature.kanplan.enabled\",\"com.atlassian.jira.config.ProjectConfig.MENU\",\"com.atlassian.jira.projects.sidebar.DEFER_RESOURCES\",\"com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions.enabled\",\"com.atlassian.jira.agile.darkfeature.sprint.goal.enabled\",\"jira.zdu.admin-updates-ui\",\"jira.zdu.jmx-monitoring\",\"sd.new.settings.sidebar.location.disabled\",\"jira.zdu.cluster-upgrade-state\",\"com.atlassian.jira.agile.darkfeature.splitissue\",\"com.atlassian.jira.config.CoreFeatures.LICENSE_ROLES_ENABLED\",\"jira.export.csv.enabled\"],\"feature-flag-states\":{\"jira.spectrum.m1\":true,\"com.atlassian.jira.issuetable.draggable\":true,\"com.atlassian.jira.agile.darkfeature.kanban.hide.old.done.issues\":true,\"jira.jql.suggestrecentfields\":false,\"com.atlassian.jira.agile.darkfeature.optimistic.transitions\":true,\"com.atlassian.jira.issuetable.move.links.hidden\":true,\"jira.renderer.consider.variable.format\":true,\"com.atlassian.jira.agile.darkfeature.kanplan\":false,\"jira.priorities.per.project.jsd\":true,\"jira.instrumentation.laas\":false,\"com.atlassian.jira.sharedEntityEditRights\":true,\"jira.customfields.paginated.ui\":true,\"com.atlassian.jira.agile.darkfeature.edit.closed.sprint\":false,\"jira.create.linked.issue\":true,\"jira.spectrum.m1b\":false,\"com.atlassian.jira.agile.darkfeature.sprint.goal\":false,\"com.atlassian.jira.agile.darkfeature.sidebar.boards.list\":true,\"jira.sal.host.connect.accessor.existing.transaction.will.create.transactions\":true,\"com.atlassian.jira.custom.csv.escaper\":true,\"com.atlassian.jira.plugin.issuenavigator.filtersUxImprovment\":true,\"com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions\":false,\"jira.quick.search\":true,\"jira.jql.smartautoselectfirst\":false,\"com.atlassian.jira.projects.per.project.permission.query\":true,\"com.atlassian.jira.projects.archiving\":true,\"index.use.snappy\":true,\"jira.priorities.per.project\":true,\"com.atlassian.jira.upgrade.startup.fix.index\":true}}";
WRM._unparsedData["jira.webresources:default-comment-security-level.DefaultCommentSecurityLevelHelpLink"]="{\"extraClasses\":\"default-comment-level-help\",\"title\":\"Commenting on an Issue\",\"url\":\"https://docs.atlassian.com/jira/jcore-docs-0713/Editing+and+collaborating+on+issues#Editingandcollaboratingonissues-restrictacomment\",\"isLocal\":false}";
WRM._unparsedData["com.atlassian.analytics.analytics-client:policy-update-init.policy-update-data-provider"]="false";
WRM._unparsedData["com.atlassian.analytics.analytics-client:programmatic-analytics-init.programmatic-analytics-data-provider"]="false";
WRM._unparsedData["com.onresolve.jira.groovy.groovyrunner:web-item-response-renderer.web-item-actions-data-provider"]="[]";
WRM._unparsedData["jira.webresources:dateFormatProvider.allFormats"]="{\"dateFormats\":{\"meridiem\":[\"AM\",\"PM\"],\"eras\":[\"BC\",\"AD\"],\"months\":[\"January\",\"February\",\"March\",\"April\",\"May\",\"June\",\"July\",\"August\",\"September\",\"October\",\"November\",\"December\"],\"monthsShort\":[\"Jan\",\"Feb\",\"Mar\",\"Apr\",\"May\",\"Jun\",\"Jul\",\"Aug\",\"Sep\",\"Oct\",\"Nov\",\"Dec\"],\"weekdaysShort\":[\"Sun\",\"Mon\",\"Tue\",\"Wed\",\"Thu\",\"Fri\",\"Sat\"],\"weekdays\":[\"Sunday\",\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\"]},\"lookAndFeelFormats\":{\"relativize\":\"true\",\"time\":\"HH:mm\",\"day\":\"EEEE HH:mm\",\"dmy\":\"dd.MM.yyyy\",\"complete\":\"dd.MM.yyyy HH:mm\"}}";
WRM._unparsedData["jira.webresources:avatar-picker.data"]="{}";
WRM._unparsedData["com.atlassian.jira.jira-header-plugin:dismissedFlags.flags"]="{\"dismissed\":[]}";
WRM._unparsedData["com.atlassian.jira.jira-header-plugin:newsletter-signup-tip-init.newsletterSignup"]="{\"signupDescription\":\"Get updates, inspiration and best practices from the team behind Jira.\",\"formUrl\":\"https://www.atlassian.com/apis/exact-target/{0}/subscribe?mailingListId=1401671\",\"signupTitle\":\"Sign up!\",\"signupId\":\"newsletter-signup-tip\",\"showNewsletterTip\":false}";
WRM._unparsedData["com.atlassian.jira.project-templates-plugin:project-templates-plugin-resources.ptAnalyticsData"]="{\"instanceCreatedDate\":\"2018-11-12\"}";
WRM._unparsedData["com.onresolve.jira.groovy.groovyrunner:directIdeaIntegration.idea-editor-data-provider"]="{\"available\":false,\"enabled\":false,\"isExternalIdeaEnabled\":false,\"url\":\"https://localhost:63349\",\"app\":\"JIRA\",\"version\":\"7.13.2\",\"buildNumber\":\"713002\",\"pluginVersion\":\"5.5.3\",\"running\":false,\"canonicalBaseUrl\":\"https://[STRIPPED]\",\"scriptRoots\":[],\"isSystemAdmin\":false,\"hasEditPermissions\":false,\"clustered\":false,\"clusterNodeIds\":[],\"clusterNodeId\":null,\"helpBaseUrl\":\"https://scriptrunner.adaptavist.com/5.5.3\"}";
WRM._unparsedData["com.atlassian.jira.plugins.jira-wiki-editor:wiki-editor-thumbnails.thumbnails-allowed"]="true";
WRM._unparsedData["com.atlassian.jira.plugins.jira-wiki-editor:wiki-editor-resources.help-data"]="{\"showHelp\":true,\"editorDocumentationUrl\":[\"https://docs.atlassian.com/jira/jcore-docs-0713/Visual+editing\"],\"editorDocumentationTitle\":[\"Show me documentation for the visual editor\"]}";
WRM._unparsedData["jira.webresources:user-message-flags.adminLockout"]="{}";
WRM._unparsedData["com.atlassian.plugins.helptips.jira-help-tips:help-tip-manager.JiraHelpTipData"]="{\"anonymous\":true}";
if(window.WRM._dataArrived)window.WRM._dataArrived();</script>
<link type="text/css" rel="stylesheet" href="/s/62a3aeb055811a38fa7cf18cd21c1357-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/a069ffa20e4fcefe6fb65c05a1f43a62/_/download/contextbatch/css/_super/batch.css?spectrum=true" data-wrm-key="_super" data-wrm-batch-type="context" media="all">
<link type="text/css" rel="stylesheet" href="/s/8ecd70f84d36ee11dd80dab51577e78d-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/f86d9400104ebe05c1060f8838092a9e/_/download/contextbatch/css/atl.general,jira.general,-_super/batch.css?agile_global_admin_condition=true&amp;is-server-instance=true&amp;jag=true&amp;nps-acknowledged=true&amp;spectrum=true" data-wrm-key="atl.general,jira.general,-_super" data-wrm-batch-type="context" media="all">
<link type="text/css" rel="stylesheet" href="/s/1b96698e0568e993f8c973de2de75601-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/290dd7ad69c271131d8107b41282d5bd/_/download/contextbatch/css/jira.global,-_super/batch.css?spectrum=true" data-wrm-key="jira.global,-_super" data-wrm-batch-type="context" media="all">
<link type="text/css" rel="stylesheet" href="/s/dbfa9160361595bf23a5d6c563868203-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/7.9.9/_/download/batch/com.atlassian.auiplugin:aui-labels/com.atlassian.auiplugin:aui-labels.css" data-wrm-key="com.atlassian.auiplugin:aui-labels" data-wrm-batch-type="resource" media="all">
<link type="text/css" rel="stylesheet" href="/s/2ea6224284b85b9a5bdcbaccecf4e262-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css?spectrum=true" data-wrm-key="jira.webresources:global-static-adgs" data-wrm-batch-type="resource" media="all">
<link type="text/css" rel="stylesheet" href="/s/947f1ea935df68ae531974ff53795f00-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css" data-wrm-key="jira.webresources:global-static" data-wrm-batch-type="resource" media="all">
<script type="text/javascript" src="/s/85bb1d2c4dba2a7ab573ad4f8c0b8a8c-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/a069ffa20e4fcefe6fb65c05a1f43a62/_/download/contextbatch/js/_super/batch.js?locale=en-UK&amp;spectrum=true" data-wrm-key="_super" data-wrm-batch-type="context" data-initially-rendered></script>
<script type="text/javascript" src="/s/6c5e3c152533f9b247cf83ede2e824b9-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/f86d9400104ebe05c1060f8838092a9e/_/download/contextbatch/js/atl.general,jira.general,-_super/batch.js?agile_global_admin_condition=true&amp;is-server-instance=true&amp;jag=true&amp;locale=en-UK&amp;nps-acknowledged=true&amp;spectrum=true" data-wrm-key="atl.general,jira.general,-_super" data-wrm-batch-type="context" data-initially-rendered></script>
<script type="text/javascript" src="/s/163a19cf3cf699bbc00f3aa3b10d0a7d-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/e287e7ff5a6bca2d97c6997b2d0b3d12/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-UK&amp;spectrum=true" data-wrm-key="atl.global,-_super" data-wrm-batch-type="context" data-initially-rendered></script>
<script type="text/javascript" src="/s/b6556cbcb1b126e92ae04f62e759b897-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/290dd7ad69c271131d8107b41282d5bd/_/download/contextbatch/js/jira.global,-_super/batch.js?locale=en-UK&amp;spectrum=true" data-wrm-key="jira.global,-_super" data-wrm-batch-type="context" data-initially-rendered></script>
<link type="text/css" rel="stylesheet" href="/s/6d6c93d354eb2c805fb3c23cb5697e0f-CDN/vvhgmp/713002/6411e0087192541a09d88223fb51a6a0/df8aff3c439c3b9687f0a4ab43d57a8a/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css?spectrum=true" data-wrm-key="jira.global.look-and-feel,-_super" data-wrm-batch-type="context" media="all">

<script type="text/javascript" src="/rest/api/1.0/shortcuts/713002/2a9f814c9b70f08f9d4ca415c9a54aba/shortcuts.js"></script>


<meta name="application-name" content="JIRA" data-name="jira" data-version="7.13.2">
</head>
<body id="jira" class="aui-layout aui-style-default page-type-message" data-version="7.13.2" >
<div class="aui-page-panel"><div class="aui-page-panel-inner">
<section class="aui-page-panel-content">
<header class="aui-page-header"><div class="aui-page-header-inner">
<div class="aui-page-header-main">
<h1>Forbidden (403)</h1>
</div><!-- .aui-page-header-main -->
</div><!-- .aui-page-header-inner --></header><!-- .aui-page-header -->
<div class="aui-message aui-message-warning warning">
<p>Encountered a <code>&quot;403 - Forbidden&quot;</code> error while loading this page.</p>
<p>Basic Authentication Failure - Reason : AUTHENTICATION_DENIED</p>
<p><a href="/secure/MyJiraHome.jspa">Go to Jira home</a></p>
</div>
</section><!-- .aui-page-panel-content -->
</div><!-- .aui-page-panel-inner --></div><!-- .aui-page-panel -->
</body>
</html>

at org.codehaus.jettison.json.JSONTokener.syntaxError(JSONTokener.java:439)
at org.codehaus.jettison.json.JSONObject.<init>(JSONObject.java:169)
at org.codehaus.jettison.json.JSONObject.<init>(JSONObject.java:266)
at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient.extractErrors(AbstractAsynchronousRestClient.java:212)
at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:175)
... 15 more

(Jira v7.13.2)

 

To improve this, could either the Server return an JSON error message via the REST API, or the JRJC client (AbstractAsynchronousRestClient.extractErrors(AbstractAsynchronousRestClient.java:212)) detect the type (JSON, HTML) of the returned content and parse it accordingly?

 

Comment
Watch
Like Be the first to like this
686 views

0 comments

Comment

Log in or Sign up to comment
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

See all events