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Problem with _MSG_ gadgets

Hi All,


I have a problem with gadgets after upgrade of Jira.

Whenever I am going to add some gadgets to dashboard they are showing:


I already talk with Atlassian support and i of course received those 2 links:

I tried to make a fix as it has been pointed out regarding import public certificates to java store but this didn't helped.


Could you maybe give some hint what can be a solution??

Jira is in version 8.11 server


Thank you in advance for you help.

1 comment

Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 12, 2021

Hi Pawel,

Does atlassian-jira.log say anything when adding new Gadgets? I have experienced that this really makes a poorly imported self-sign SSL certificate in Java Trustore. Or Jira uses a different trustore. You can also use your old Java Trustore from the previous version of Jira (you can find it in the * .zip backup <jira-install>)


I didn’t add any gadget to dashboard, due that I tried first fix this issue,but I will and then I will check the logs and I will give a feedback


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