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Problem with _MSG_ gadgets

Hi All,


I have a problem with gadgets after upgrade of Jira.

Whenever I am going to add some gadgets to dashboard they are showing:


I already talk with Atlassian support and i of course received those 2 links:

I tried to make a fix as it has been pointed out regarding import public certificates to java store but this didn't helped.


Could you maybe give some hint what can be a solution??

Jira is in version 8.11 server


Thank you in advance for you help.

1 comment

Pavel Junek Community Leader Mar 12, 2021

Hi Pawel,

Does atlassian-jira.log say anything when adding new Gadgets? I have experienced that this really makes a poorly imported self-sign SSL certificate in Java Trustore. Or Jira uses a different trustore. You can also use your old Java Trustore from the previous version of Jira (you can find it in the * .zip backup <jira-install>)


I didn’t add any gadget to dashboard, due that I tried first fix this issue,but I will and then I will check the logs and I will give a feedback


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