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Please vote for prevent specific users from mention list in Jira

Roland Staufert
Roland Staufert Jul 27, 2018

Hi all,

We (responsible team) have created named admin accounts for our atlassian tools to have a clear separation between our user accounts and admin account.

Now we ran into the issue that users are mention/assign the admin accounts, which is not intended and users get disappointed, because the admin account are not mail enabled and we wont get any notifications.

Therefore I've created a support case which ends in this suggestion.

https://jira.atlassian.com/browse/JSWSERVER-16688

I'm very sure that more companies will have the same issue. Please vote for this senseful suggestion. I think it is doable to set a flag for users to be not mentionable or assignable for issues.

Thanks and best,
Roland

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