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I recently put Jira behind Okta SSO and some users complain and I was able to reproduce, when a user is not signed in to Okta, or timed out from Okta and he click on a Jira ticket link, it will not rediect back to Okta's sign-in page. Instead, it redirect to a URL like the one below and error out:
I tried to type in the base URL https://xyzcompany.com/jira, I got redirected to a similar URL like the one above instead of redirect to the Okta singin page:
Any one run into this situation?