I recently put Jira behind Okta SSO and some users complain and I was able to reproduce, when a user is not signed in to Okta, or timed out from Okta and he click on a Jira ticket link, it will not rediect back to Okta's sign-in page. Instead, it redirect to a URL like the one below and error out:
I tried to type in the base URL https://xyzcompany.com/jira, I got redirected to a similar URL like the one above instead of redirect to the Okta singin page:
Any one run into this situation?
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events